Ideal blog

AI for Recruiting: News, Tips, and Trends

Guest Blog – How To Hire For Cultural Fit At Scale

Have you been curious about the best ways to hire for strong cultural fit in a high-volume setting?

It used to be that companies would hire based solely on skills and qualifications. “Culture” – if that word was ever used – was mostly a way to exclude candidates from the pool.

Of course, as you would know, this has changed drastically in recent years. More and more companies are using culture as a primary selection-criteria, even more so than skills or qualifications. One study even found that only 11% of failed hires are due to poor technical skills; the rest are due to poor cultural fit. Continue reading

Guest Blog – Four Stats Recruiters Need To Know, Now

Have you been wondering what stats your recruiters need to know?

Thanks to the record-low unemployment rate, hiring and recruiting are more difficult than ever. Job-seekers have their pick of positions, so keeping your process as streamlined and efficient as possible is key to convincing candidates to choose your company.

The hiring process is often treated as an indicator of how the job itself will be. According to a recent CareerBuilder and SilkRoad survey, 68% of employees believe their experiences as job candidates reflect how the company treats its people.

That same survey found nearly half of employers reported it’s taking longer to fill jobs than ever before. Continue reading

What Applying To 140 Jobs Taught Us About The Candidate Experience At North American Banks

Candidate Experience at North American Banks

In 2019 we struggled to find current research on the candidate experience at North American banks, so we conducted our own!

We wanted to understand exactly what today’s candidates experience at every step of the job search. To uncover meaningful results, we applied to 140 jobs, at 35 different banks. This article provides a deep dive into the recruiting process of key financial institutions in the North American market. To close, this article also summarizes examples of great candidate experiences and areas for improvement.

You might be surprised by what we found.

The State Of High-Volume Hiring at Financial Institutions

As the finance sector continues to be a strong source of economic growth, recruiting for financial institutions faces a new set of challenges. Continue reading

Can You Turn Employees Into Internal Customers?

Have you ever considered the idea that your employees are also your customers?

Let’s think through a new idea here: What if you started viewing your employees as internal customers? This might be a leap of thinking for a lot of people who run organizations, but it makes sense: employees work on the products and services that you ultimately sell for money. We tend to have developed strategies for our customers — customer service, customer success, customer experience — but our strategies around employees are less developed. Yes, we’ve talked more about employee experience and employee engagement in recent years, but we still spend way more time focused on customers than on employees. Continue reading

Guest Blog – 15 Second Interview Questions (And Why You Should Ask Them)

Second interviews are not just a formality, they are an essential way to really understand how your candidate ticks and whether they are the right choice for the job. These 15 second interview questions will help you select the cream of the crop of talent available to you and can make it much easier to choose between equally matched candidates.

What’s the point of a second interview?

Second interviews have a very different dynamic to first interviews. You’ve already established the candidate could be good for the job. You know their background is broadly relevant, they seem to have good interpersonal skills, they come across well in person, etc. Continue reading

HR Tech Trends In 2019

Have you been wondering which HR Tech trends to focus your energy on? We’ve rounded out the most important trends for 2019.

What are HR leaders seemingly thinking about?

Per research from Gartner, here’s a slide about the priorities of HR leaders currently:

If you break down this list into broader categories, here’s what you come to:

Skills of your people Skills of your people Experience of your people Overall organization Digital/tech Talent Talent {Everything} Talent in the context of diversity Talent

You could argue (2) — about building a leadership bench — is also a “talent” issue, as is “building critical skills” (although that’s more about learning and development). Continue reading

Diversity And Inclusion: A Business Case

Are you trying to make a case for diversity and inclusion in your organization?

No organization will actively reject the idea that diversity and inclusion programs are good things for their business.

Once you get past the “OK, no one is outwardly saying no to this idea” phase, you get to more complicated ground, though: what are companies actually doing about diversity?

And then you come to this: can you actually build a business case around diversity and inclusion? What does that look like?

Follow the bouncing ball

The first important situation is simply dealing with standard organizational process. To put anything in play at most companies, you need to present a business case. Continue reading

The Rise Of AI: How Did This Happen?

Have you been wondering how the rise of AI began to trend and spread across the globe?

The rise of artificial intelligence

Consider the Industrial Revolution, which lasted somewhere from 60-80 years. Some are calling the current period “The Fourth Industrial Revolution.” Largely expected to be driven by artificial intelligence (AI) and data analysis, this Fourth Industrial Revolution will be compressed into the lifespan of a beagle.

This means absolutely massive changes for how we work and design processes within our work. AI, specifically, is already beginning to have a large impact in recruiting and hiring.

It is helpful now to look at where AI has been, where it’s at now, and where it might be going. Continue reading

How AI Improves Hiring In Retail Banking

Wait, is AI actual helpful when hiring in retail banking?

It is, we promise

The Baby Boomer exodus is hitting financial services roles harder than most industries. We’ve touched on the issues around the exodus in the insurance industry, and now let’s look at what’s happening with retail banking. For context, retail banking is what you most often think of when you think of banking: mass-market, customer-focused, and centered on going into a branch and completing transactions.

What roles are typically available in retail banking?

There are dozens, but the big buckets include:

    Account Managers Client Service Reps Sales Reps IT Analysts

The commonality of those roles: communication and customer service. Continue reading

How AI Increases Female Representation in Tech

True fact: it really is possible for AI to increase female representation in tech.

Female representation in tech

Gender diversity in the tech industry has been a major issue for over two decades now.

The numbers don’t add up. The EEOC reports that women currently make up roughly 56% of the overall workforce. However, only about 28% of proprietary software jobs are currently held by women.

Why is it important to have women in tech?

Various reports, including one from Catalyst and one from McKinsey, have shown that companies with more female leadership tend to outperform both their market and their rivals. Continue reading