Improving Quality of Hire for Retail

Quality of hire for retail generally focuses on turnover:

1. Annual turnover rates in retail range from 50% to over 100%
2. Average cost to replace an entry-level retail employee is $3,328

Offer a Competitive Salary

When surveyed, retail employees would leave for another job that offered:

1. Better opportunities / promotions
2. Better compensation packages

Invest in Training

When surveyed, retail employees would stay at a company that offered better training. New training tools include:

1. VR & AR
2. Videos on-demand
3. MOOCs (massive open online courses)

Explore New Screening Tools

1. AI for screening: learns what the qualifications required for the job are and then ranks and grades new candidates from A to D.
2. Chatbot: provides candidate messaging in real time, on demand.

Using Ideal for screening, Indigo reduced time to hire by 75%
Using Ideal for messaging, Hot Topic reduced recruiter workload by 30%