Our Customers

Customer Success at Ideal

Here at Ideal, our customers inspire us everyday and contribute to the evolution of our products. They are talent acquisition leaders and early adopters of A.I. technology, introducing a revolutionary product to their talent strategy. 

The Ideal Approach


All of our customers are assigned a Customer Success Manager to help with the implementation of Ideal. They will be your main point of contact, and the liaison between your company and our technical team.

Training & Education

Our team will provide workshops to help understand your current talent acquisition process and share best practices for using Ideal. This will assist in all areas of the product, from setting up our chatbot, to the successful adoption of the product.

Ongoing Success

Ideal's team will regularly review data and analytics to ensure program optimization and success. We work to make your experience the best possible, and evaluate success based on your defined metrics.

I can’t say enough about the impact this technology has made on our business, especially at scale. It is a monumental leap forward.

Johnny Sanchez Head of Recruiting
Read Our Case Studies