Are you trying to make a case for diversity and inclusion in your organization?
No organization will actively reject the idea that diversity and inclusion programs are good things for their business.
Once you get past the “OK, no one is outwardly saying no to this idea” phase, you get to more complicated ground, though: what are companies actually doing about diversity?
And then you come to this: can you actually build a business case around diversity and inclusion? What does that look like?
Follow the bouncing ball
The first important situation is simply dealing with standard organizational process. To put anything in play at most companies, you need to present a business case. Continue reading
Is a candidate experience platform really a thing?
Indeed, it’s becoming one. Increasingly in the HR Tech and Human Capital Management System market, you’re seeing companies design candidate experience platforms, which are recruiting solutions with a focus on the candidate’s steps foremost in mind.
To understand this market shift, we need to unpack a few ideas first. First: let’s define candidate experience.
What is candidate experience?
The basic idea is treating any job applicant (candidate) to your company in a respectful, transparent manner. This includes:
Letting them know where their application stands
Communicating with them and answering questions about the process
If they don’t get the job, offering some degree of context or explanation
Not spamming them with product/service emails just because they’re in the database as a candidate
Showing up for interviews and other appointments during the process
All of the buzz surrounding the idea of “ghosting” in the hiring process is the opposite of candidate experience. Continue reading
Wait, is AI actual helpful when hiring in retail banking?
It is, we promise
The Baby Boomer exodus is hitting financial services roles harder than most industries. We’ve touched on the issues around the exodus in the insurance industry, and now let’s look at what’s happening with retail banking. For context, retail banking is what you most often think of when you think of banking: mass-market, customer-focused, and centered on going into a branch and completing transactions.
What roles are typically available in retail banking?
There are dozens, but the big buckets include:
Client Service Reps
The commonality of those roles: communication and customer service. Continue reading
Gartner estimates HR can boost an organization’s profit margins by 4% and drive talent outcomes by up to 23% by improving its analytical capacity. It’s not surprising then that 70% of organizations expect to increase their investment in workforce analytics in the coming years.
This renewed interest in analytics is driven by two main factors. First, our ability to collect and store vast amounts of data has dramatically increased recently with breakthroughs in computing power. Second, this increase in data collection has resulted in the rapid adoption of AI and automation tech.
The logical next step is the ability to use this data and tech to solve critical business challenges in HR and beyond. Continue reading
Figuring out the right shortlisting criteria to identify the best candidates is still the top recruiting challenge for talent acquisition professionals.
52% of talent acquisition leaders say the most difficult part of their job is identifying the right candidates from a large applicant pool
To help you become more efficient and accurate when shortlisting candidates, I’ve created this guide on how to create the right shortlisting criteria to find the best candidates.
What is shortlisting criteria?
Shortlisting criteria are the essential and desirable criteria needed to do the job, as well as the minimum levels of each that the shortlisted candidate should possess. Continue reading
The popularity of people analytics – the use of data and data analysis techniques to understand, improve and optimize the people side of business – is creating dozens of people analytics conferences around the world.
Research by Bersin has found that while 78% of large companies rated people analytics as “urgent” or “important,” only 7% rate their organizations as having “strong” people analytics capabilities.
This discrepancy represents a huge opportunity to differentiate yourself by strengthening your analytical abilities.
To help you along your people analytics journey, I’ve compiled a list of the 8 best people analytics conferences presented in chronological order. Continue reading
The Google People Analytics team is famous for their data-based HR and talent practices.
All people decisions at Google should be based on data and analytics.
-Prasad Setty, VP of Google People Analytics
Google recognized early on the value of creating a people analytics department to optimize the recruitment, development, and advancement of their people based on data insights.
They are clearly doing it right because today, Google employs more than 10,000 people, receives more than 50,000 resumes weekly, and ranks number one on Fortune’s 100 best companies to work.
To help you optimize your HR and talent practices like Google, here are 5 lessons from Google’s People Analytics that you can steal. Continue reading
When the average job posting receives 250 resumes and up to 88% of candidates who apply are unqualified, recruitment shortlisting strategies are more important than ever.
Despite advances in recruiting software and technology, screening resumes and shortlisting candidates are still the most time-consuming parts of recruitment.
That’s why I created this list of the 5 best recruitment shortlisting strategies to help speed up your time-to-hire.
1. Using keywords as a recruitment shortlisting strategy
One of the classic recruitment shortlisting strategies is finding qualified candidates using keywords. A good Applicant Tracking System (ATS) should allow you to screen candidates using keywords based on desired skills and experience. Continue reading
One of the fastest growing areas of HR is people analytics. But understanding how to best leverage people analytics software can be challenging.
To help you learn more, I’ve asked industry experts for their advice on best practices for using people analytics software.
Dr. Benoit Hardy-Vallée, IBM Kenexa
The best people analytics software is human judgement.
The key to getting insights first starts with a true desire to answer important questions using data and evidence.
No software will provide that desire for evidence-based learning. People analytics software first and foremost needs to be able to function as a tool to empower human decision making. Continue reading
SHRM identifies people analytics for recruitment as one of the top recruiting trends of 2016.
Popularized by the Google people analytics team and with dozens of people analytics conferences around the world, it looks to be a trend that’s here to stay.
When it comes to recruitment and talent acquisition, Aberdeen’s talent acquisition survey recommends that HR “prioritize analytics” and “invest in innovative technology options.”
The adoption of people analytics for recruitment holds the promise that the recruitment function can become even more valuable and strategic within a company.
To help you along, I created this handy pocket guide on how to use people analytics for recruitment. Continue reading