Quality of hire for retail generally focuses on turnover:
- Annual turnover rates in retail range from 50% to over 100%
- Average cost to replace an entry-level retail employee is $3,328
Offer a Competitive Salary
When surveyed, retail employees would leave for another job that offered:
- Better opportunities / promotions
- Better compensation packages
Invest in Training
When surveyed, retail employees would stay at a company that offered better training. New training tools include:
- VR & AR: Immersive technologies for enhanced learning experiences.
- Videos on Demand: Providing flexible and accessible training resources.
- MOOCs (Massive Open Online Courses): Offering scalable and diverse learning opportunities.
Explore New Screening Tools
- AI for screening: learns what the qualifications required for the job are and then ranks and grades new candidates from A to D.
- Chatbot: provides candidate messaging in real time, on demand.