Oct 4, 2016
Post by Ji-A Min

Ji-A Min

The Google People Analytics team is famous for their data-based HR and talent practices.

All people decisions at Google should be based on data and analytics. -Prasad Setty, VP of Google People Analytics

Google recognized early on the value of creating a people analytics department to optimize the recruitment, development, and advancement of their people based on data insights.

They are clearly doing it right because today, Google employs more than 10,000 people, receives more than 50,000 resumes weekly, and ranks number one on Fortune’s 100 best companies to work.

To help you optimize your HR and talent practices like Google, here are 5 lessons from Google’s People Analytics that you can steal. Continue reading

Oct 3, 2016
Post by Kayla Kozan

Kayla Kozan

What Top Talent Really Wants

Today’s candidate-driven market is pushing companies to invest in more than just competitive salaries to attract top talent.

Potential employers are offering an array of incentives, from flex time to limitless vacation to childcare reimbursement. This makes it an exciting time to be a job seeker. You can now consider which benefits will mesh best with your lifestyle, then look for positions that enhance your life.

Not sure where to start? This graphic from Company Folders, Inc. will walk you through the top ten workplace incentives to watch out for in your job search.

Spending too much time scanning resumes, guessing what would make a good hire for the position? Continue reading
Sep 30, 2016
Post by Ji-A Min

Ji-A Min

When the average job posting receives 250 resumes and up to 88% of candidates who apply are unqualified, recruitment shortlisting strategies are more important than ever.

Despite advances in software and technology, screening resumes and shortlisting candidates are still the most time-consuming parts of recruitment.

That’s why I created this list of the 5 best recruitment shortlisting strategies to help speed up your time-to-hire.

1. Using keywords as a recruitment shortlisting strategy

One of the classic recruitment shortlisting strategies is finding qualified candidates using keywords. A good Applicant Tracking System (ATS) should allow you to screen candidates using keywords based on desired skills and experience. Continue reading

Sep 23, 2016
Post by Kayla Kozan

Kayla Kozan

As a new sales manager it’s easy to get caught up in a million different initiatives and lose track of what is really important: your team. After all, without a team you won’t hit your numbers. So, here are a few things to think about before your team completely writes you off as their new manager: 

Assess The Sales Process

Nothing is more frustrating and crippling to your sales reps productivity then an inefficient sales process. Lack of process leads to reps storing account and contact information in Google Docs rather than putting that precious information into Salesforce. When it comes time to make tweaks to your marketing initiatives and defining your ICP, you will end up with a lot of missing data you believed you had been tracking all along. Continue reading

Sep 16, 2016
Post by Kayla Kozan

Kayla Kozan

The standard wisdom used to hold that the very best salespeople came with a solid marketing or business background.

But that wisdom has proven to be built on an unsteady foundation: Sure, great salespeople can come from those two typical career paths, but they don’t have to. How then do you find the best of the best to generate top sales for your company?

This graphic can help along the journey to hiring the best salespeople yet.

Where to Find Salespeople in Non-Sales Careers

This article was originally published on The Salesforce.com Blog.

Jessica Bennett is a writer, editor, and novelist. Continue reading

Sep 14, 2016
Post by Kayla Kozan

Kayla Kozan

Ever find yourself in a heated discussion with other members of a hiring committee because you couldn’t seem to reach consensus on a candidate?

There are a number of reasons for this type of disagreement, but they generally boil down to a single issue: You haven’t clearly defined the role. This means that some interviewers may end up evaluating candidates on irrelevant criteria or neglecting to assess the most important qualities for the role.

That’s why the structured interview approach is so powerful.

Instead of relying on gut feelings and the personalities of the interviewers, you begin with a strategic kick-off meeting between the hiring manager and talent acquisition. Continue reading

Aug 18, 2016
Post by Kayla Kozan

Kayla Kozan

Implementing People Analytics

Michael Cavaretta, Lead Data Scientist (before data science was cool) at Ford Motor Co. crafted a striking article on the fundamentals of analytics. With over 15 years experience, Michael points out the most critical question that is too often overlooked, “so what?”

Many analytics presentations crash and burn because no one answered the question, “so what?” 

We often talk about the power of people analytics and the potential it holds for business large and small. Michael even makes note in his piece, “Anytime you look at business metrics there is an opportunity to use analytics. A hot area right now is the application of big data and analytics to HR processes.”

It’s clear that human resources and hiring are itching for a revolution – but without defined strategy, many firms will fail. Continue reading

Jul 26, 2016
Post by Shaun Ricci

Shaun Ricci

The business case for people analytics

Most recruitment processes are simple:

You send in a resume A human reads it and decides they like the words on the page enough to interview you They bring you in for an interview and have a few people that are not well trained in interviewing, ask you questions The firm makes decisions based on the personality of the applicant and interviewer 1 in 3 new hires leave within 12 months

On the flip side, rejected candidates can go on to become extremely successful, leaving firms sorry they missed the chance when they had it. Continue reading

Jul 4, 2016
Post by Kayla Kozan

Kayla Kozan

Just when you thought you were on top of the newest HR trends: video interviews, payroll automation, virtual conference rooms… “People Analytics” crops up. What does it even mean? And where should you start?

The term people analytics refers to any data-backed people management decision. While it seems to be the hottest buzzword in HR circles today, be weary of implementing too quickly. In an expert panel last week David Woodward, Chief Product and Innovation Officer at Ceridian put it well, “HR mustn’t run before it can walk. Getting an accurate headcount is still a challenge for some companies.” 

If this rings a little too true at your firm, don’t panic – small, calculated steps can quickly put you ahead of your competition and there is a lot of new software out there to help you. Continue reading

Post by Kayla Kozan

Kayla Kozan

This is How To Attract Top Millennials in Sales

You’re looking to add millennials to your sales team because they’re eager and hungry. The majority of them are unmarried and do not have kids, so they can give their job (and your company) 110% of their effort. You’re ready to hire but they’re not biting.

As a young professional, I get some very odd reactions when I tell my friends that I am pursuing a career in sales.

And I get it; the perceptions of salesmen are not great. Young professionals get the impression of an aggressive guy who will do anything to close a sale. Continue reading

Apr 27, 2016
Post by Shaun Ricci

Shaun Ricci

Recruiting sales reps at a startup is so important that, David Skok, entrepreneur turned VC, considers recruitment the third critical startup skill.

I’ve helped hundreds of customers hire sales reps at their own companies, and these are the top 3 mistakes I see startups make when recruiting sales reps summarized in an infographic below.

Mistake #1: Going with your gut when it’s not backed up by data

I hear it all the time – hiring managers say “I just don’t think they are a fit” which is code for “I don’t like them.” This is controversial, but I don’t think you should recruit using gut feel. Continue reading

Apr 1, 2016
Post by Ji-A Min

Ji-A Min

In Episode 4 of Ideal’s video series The Science of Sales Hiring, I explain how following your ABCs

    Assessing Before Conducting

reduces your time-to-hire sales reps by 32% on average.

Reduce time-to-hire sales reps at the top of your sales hiring funnel

What do I mean by Assessing Before Conducting? Specifically, you should be assessing sales reps’ personality and culture fit before conducting the interview. Why?

According to The Harvard Business Review, you should:

Use short, online assessments as a first screening step before the interview to weed out the least-suitable applicants, leaving a smaller, better-qualified pool.

Ideal’s data has found that by reducing the top of your sales hiring funnel by assessing sales reps’ before conducting interviews reduces your time-to-hire sales reps from 41 days to 17 days on average. Continue reading

Mar 22, 2016
Post by Ji-A Min

Ji-A Min

What’s a sales personality assessment? And how does it help you hire better salespeople?

In the third episode of Ideal.com’s video series The Science of Sales Hiring, I explain how a sales personality assessment helps you identify salespeople who are more likely to succeed in your sales role – and produce 20.7% higher sales revenue on average.

The personality traits to look for when hiring salespeople

The most commonly researched personality traits for salespeople are the OCEAN traits (aka The Big Five):

    Openness to Experience (how creative you are) Conscientiousness (how hardworking you are) Extraversion (how social you are) Agreeableness (how nice you are) Neuroticism (how negative you are)

Out of the five OCEAN traits, the ones that have the highest correlations with sales performance are: Conscientiousness and Extraversion. Continue reading

Mar 16, 2016
Post by Ji-A Min

Ji-A Min

The best way to assess a sales rep’s personality is by, well, using an assessment. But if you want to also assess a sales rep’s personality in an interview, our infographic below summarize the research on how to accurately do it.

The sales rep’s personality traits that are best assessed in an interview

Research has found that people are more accurate when judging someone else’s personality on more observable traits such as how extraverted or hardworking that person is.

Research on personality and interviews has found this to be true: Extraversion and Conscientiousness show the highest correlations between self-rated personality and interview ratings. Continue reading

Mar 4, 2016
Post by Ji-A Min

Ji-A Min

Experts like Jason Lemkin and David Skok agree that the number one priority for a sales team is recruiting the right people.

Source: David Skok

Hiring the right salespeople can lead to a 21% increase in revenue, yet sales hiring is still plagued by bad assumptions and old-fashioned practices.

Not only are you losing potential revenue by not hiring the right salespeople for your open roles, you’re losing money: the average cost to replace a failed sales hire is $114,957. Ouch.

To help you avoid making costly sales hiring mistakes, I hosted a free 30-minute webinar on the 5 Costly Mistakes You’re Making With Your Sales Hiring (And How to Fix Them). Continue reading

Mar 3, 2016
Post by Ji-A Min

Ji-A Min

Welcome to the second episode of Ideal Candidate’s video series: The Science of Sales Hiring.

In this episode, I’ll go over 4 science-backed tips on how to write a sales job posting to find, attract, and hire the best salespeople for your team.

Why your sales job posting matters

Don’t make the mistake of neglecting your sales job posting! A recent survey by CareerBuilder found a bad job posting is the third most important factor that causes job seekers to have a negative perception of a company.

So it’s important to keep in mind your sales job posting is part of your talent brand that candidates use to judge the attractiveness and fit of your sales role. Continue reading

Post by Kayla Kozan

Kayla Kozan

An Introduction to HR Technology

You’ve read it in the headlines. You’ve heard it at the watercooler. #HRtech seems to be the next big thing on your twitter feed. But what does it actually mean?

You can find a detailed definition of the emerging term here, along with examples and industry jargon – but if you’ve only got 5 minutes, here’s what you need to know.

15 Second Definition of HR Technology:

Technology used to attract, hire, and retain talent.

Origin of HR Technology:

The term itself has evolved over time, loosely from the days of Paper-based Systems > PC Systems > Electronic Databases > to today’s Web-based Technology

Related Terms:

#HRtech, People Analytics, HR Predictive Analytics, HR Big Data

HR Technology Names to Know: Chris Russell (@Chris Russell), RecTech MediaChris is considered the ‘mad scientist of online recruiting’. Continue reading
Feb 25, 2016
Post by Ji-A Min

Ji-A Min

With an average 28% turnover rate for sales, HR and sales leaders are starting to abandon the traditional ways of hiring salespeople and exploring new, innovative methods to find sales talent instead.

Here are 6 controversial, but effective, ways to hire salespeople that are disrupting traditional recruitment methods.

1. Blind sourcing to hire salespeople

Unconscious biases in hiring have gotten a lot of press lately and one way companies are trying to tackle this problem is through blind sourcing.

The most common blind sourcing method being tested is to remove the candidate’s name from their resume. The theory behind removing the candidate’s name from his or her application is that it helps the hiring manager make decisions free from unconscious biases of the candidate’s race and gender. Continue reading

Feb 17, 2016
Post by Ji-A Min

Ji-A Min

Did you know that everything you’re doing when you hire salespeople can be done in a more scientific way?

I’m proud to introduce Ideal Candidate’s new video series: The Science of Sales Hiring.

In this series, I’ll show you how to apply the latest scientific research to help you find, attract, and hire the best salespeople for your team. I’ll also be sharing research-based tips on how to motivate and increase the performance of your sales team.

And why do I want you to use science in your sales hiring so badly? 

Research featured in the Harvard Business Review found that using data and science when hiring led to a 50% increase in quality of hire as measured by outcomes such as:

    performance ratings by supervisors employees’ number of promotions employees’ ability to learn on the job

So remember:

Having an opinion is nice, but then you’re rolling the dice.  Continue reading

Feb 12, 2016
Post by Ji-A Min

Ji-A Min

When it comes to hiring a sales rep, it can feel like you talk to an endless pipeline of sales candidates before you find what you’re looking for. And suddenly, one sales rep walks in the door and impresses you right away. Hired. Done.

But there are risks to hiring a sales rep based on your initial gut feeling: like a 50% failure rate in hiring. Suddenly that sales rep who blew you away during the interview doesn’t look so amazing months later when they fail to make quota.

Here are 3 risks you take by hiring sales reps using your gut feeling and what you should be doing instead. Continue reading