Inside Sales Rep

4-6 years
4-6 years
Bachelor's Degree
Bachelor's Degree

About the role

Inside Sales Representative

Tympani, an industry recognized IT consulting and engineering firm headquartered in Downers Grove, IL, provides advanced technology solutions in the areas of IT Infrastructure and Communications. Marquee Mid-Market and Enterprise clients leverage the business experience of Tympani consultants and the technical competencies of expert level engineers to help confidently assess strategic value.  The end goal is to align delivery of the highest quality, least cost systems with internal client business needs and objectives. Tympani is recognized by major OEMs for their expertise and consistent execution around best practices.


This position as Inside Sales Representative will greatly contribute to continued revenue growth within our existing client base by actively seeking and listening to their business technology needs and positioning solutions that impact their bottom line. We seek a person with high energy who is motivated and goal-oriented with the ability to work in a fast-paced collaborative environment.


  • Initiating outbound calls to established clients on a daily basis

  • Establishing and building relationships with key executives and decision makers within each client

  • Qualifying and listening to clients’ needs in order to define opportunities for positioning additional solutions to clients

  • Proactively communicating technology solutions create a win-win for both parties

  • Overcoming client objections by continuously developing and enhancing sales skills, technical product knowledge and tapping into the collective expertise of Tympani’s engineering team

  • Consistent follow-up on quotes and opportunities

  • Achieving sales success through revenue generation and effective management of a sales quota pipeline

  • Educating clients on the ever-changing and expanding product/service offerings including related applicable rebates and promotions

  • Partnering with internal departments and vendors for the benefit of serving the clients’ needs

  • Providing a high level of customer service​​


  • Bachelor’s degree in Computer Engineering, Computer Science, Management Information Systems, Business Administration, or the equivalent in experience

  • 3+ years of experience in field customer facing sales

  • 2+ years of experience cold call/ warm calling into customers

  • Excellent oral and written communication skills

  • Ability to work in a fast paced and high profile environment

  • Deep interest in the dynamic nature of technology

  • Disciplined, organized and efficient

  • Strong ability to multi-task

  • Ongoing training on new and existing products

  • Record of stable job history​​

Preferred Experience

  • Industry knowledge or experience selling advance technology solutions for IT hardware and solutions; Data Center, Unified Communication, Support and Cloud

  • Certifications in Cisco, EMC, Microsoft, HP and IBM Sales​​
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Tympani Inc

18 - 80 employees
Company size
18 - 80 employees


Downers Grove, IL
Downers Grove, IL