Account Manager

4-6 years
4-6 years
High School Diploma
High School Diploma

About the company

TBI is one of the nation’s leading third-party technology distributors. For more than 25 years TBI has been assisting IT consultants, VARs, MSPs, and more than 2,000 other industry professionals to source, advise and quote the right customer solutions. TBI serves as our partners’ advocate, ensuring the most competitive prices and trouble-free provisioning of cloud, internet, data, mobility, voice, and managed services from over 70 service providers. Through a variety of training programs, marketing support, and back-office tools, TBI empowers our partners to be the foremost authority and single source provider for all of their customers’ technology needs.

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About the role

About TBI

TBI is one of the nation’s leading third-party technology distributors. For more than 25 years TBI has been assisting IT consultants, VARs, MSPs, and more than 2,000 other industry professionals to source, advise and quote the right customer solutions. TBI serves as our partners’ advocate, ensuring the most competitive prices and trouble-free provisioning of cloud, internet, data, mobility, voice, and managed services from over 70 service providers. Through a variety of training programs, marketing support, and back-office tools, TBI empowers our partners to be the foremost authority and single source provider for all of their customers’ technology needs. 

Position Summary

The Account Manager is responsible for securing sales on behalf of some of the nation’s largest telecom providers by cold calling, generating proposals, and selling new customers on an assigned telecom campaign. Currently TBI’s inside sales team sells telecom services on behalf of CenturyLink, Time Warner, Spectrum, AT&T, and Verizon.

Essential Functions and Responsibilities

  • Responsible for meeting daily, weekly and monthly sales goals.
  • Places outbound calls to new customers (300-350 calls per day).
  • Generates accurate proposals based on customer needs using Excel/Word/PDF.
  • Multi-tasking between various PC programs, carrier tools, and phone calls.
  • Entering correct customer data into NetSuite/CRM- Closes sales by selling the benefits of the proposed pricing as well as the value of the telecom carrier.
  • Responds to post-sale support issues to ensure customer satisfaction.
  • Sells customers on features and benefits of services.
  • Provides kind and courteous service to callers.
  • Applies a professional and positive image and attitude towards all assigned tasks.
  • Performs with a high level of focus, organization, and competitiveness.
  • Adheres to all company policies, procedures, and selling practices.
  • Performs other related duties as assigned.

Job Requirements

  • Bachelor’s Degree Preferred or HS Diploma
  • Basic computer proficiency including word and excel
  • 1-2 years of Sales Experience
  • Excellent oral and written communication skills with a strong attention to detail
  • Ability to easily adapt to changes
  • Ideal candidate will demonstrate an energetic and “Can-Do” attitude
  • Thrives in a competitive environment

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to individuals with disabilities to perform essential functions:

While performing duties of job, incumbent is occasionally required to stand; walk; sit; use hands, handle objects, tools,or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and or move up to 25 pounds.Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

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TBI Inc

Telecommunications
Industry
Telecommunications
81 - 425 employees
Company size
81 - 425 employees

Location

Chicago, IL
Location
Chicago, IL