Account Manager

4-6 years
4-6 years
Some College or University
Some College or University

About the role

Pink Elephant Inc. is looking for an exceptional Account Manager to join our Sales team. 

Does this describe you?

You are….

  • An energetic, experienced B2B inside sales leader with both a consultative and account management approach to selling professional services such as education, consulting and events
  • A natural “hunter” with the tenacity to seek out the next sale/opportunity;
  • Driven to exceed expectations
  • Experienced in analyzing and capitalizing on market and customer trends
  • Comfortable working independently and as part of a team to deliver innovative solutions to customers
  • Flexible, professional and motivated to achieve exceptional results for your customers, your employer and yourself

You will…

  • Sell Pink Elephant’s industry-leading IT Service Management consulting and education services to customers in a broad range of industry verticals across North America
  • Develop and maintain long-term strategic relationships with senior level IT professionals to understand their business and recommend Pink Elephant’s innovative solutions
  • Anticipate and influence key decision makers within organizations to identify and capitalize opportunities for incremental account growth
  • Uncover and develop opportunities for new business to maintain a broad, diversified customer base
  • Negotiate contract terms for mutually beneficial partnership agreements;
  • Write professional, solution-based proposals to address customer needs and respond to RFIs/RFPs
  • Achieve 15 proactive contacts daily
  • Regularly update contact management system for facilitating regularly scheduled activities and mailing
  • Exceed established sales targets through tenacity, creativity, and a knack for negotiating win-win solutions
  • Have the opportunity to earn six figures annually

You have….

  • A Bachelor’s degree or equivalent education/experience
  • The At least 5 years of B2B sales experience in a small to medium size organization preferably in a solution sales environment (education/consulting services)
  • Ability to close business over the phone
  • Experience with qualifying and managing your sales pipeline
  • A sound understanding of the IT marketplace /corporate training industry
  • Exceptional communication skills, both verbal and written
  • Excellent business acumen
  • Practical knowledge of CRM database software
  • Experience in planning, organizing and managing business development
  • Strong interpersonal skills and the ability to work well within a professional and business environment
  • Superior oral and written communication skills, including well-developed presentation and negotiation skills
  • Superior organizational and time management skills with attention to details and the ability to manage multiple priorities

Sound like a good fit? Interested in learning a little more about us?

We are…

  • The world’s #1 supplier of ITSM conferences, and ITSM/ITIL education and consulting services
  • Privately owned and headquartered in Burlington, Ontario with operations across the globe
  • Champions of the growth of ITIL worldwide since its inception in 1989 – longer than any other supplier
  • Proud that more than 350,000 IT professionals have benefited from Pink Elephant’s expertise through our conferences, education programs and consulting services to date

So now you’re wondering what’s in it for you, right?

We offer…

  • A competitive base salary plus a monthly performance-based incentive plan with unlimited earning potential
  • A comprehensive benefits program and group RRSP plan with matching contributions
  • Continuing education support including ITIL certification and an education reimbursement program
  • A team-oriented entrepreneurial environment
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Pink Elephant

18 - 80 employees
Company size
18 - 80 employees


Burlington, ON
Burlington, ON