Key Account Manager
About the role
The focus of the position will be the technical support of customers in the Western USt. This person will help maintain close customer relationships and will be responsible for providing optimal memory technology solutions for future designs.
Manage the customer(s) to assure that technology leadership is maintained and sales are enabled and maximized by acting as an escalation path on occasions where there are (internal or external) obstacles impeding key design wins
Provide strategic input to Samsung’s Headquarters in Korea regarding the industry or application technology trend in order to create new product offerings or to improve the strategic partnership with the customer(s)
Visit and interact directly with the customer(s) to maintain customer product roadmap updates.
Track and report project details, design-in and qualifications plan as well as the competitive analysis in roadmap, process technology and qualification status.
Desired Skills and Experience
BA/BS required (BSEE or MSEE preferred)
5+ years of memory/storage engineering experience required
Prior experience in a technical customer interfacing role required
Hardware architecture knowledge (hardware and software) preferred
Ability and willingness to travel ~ 15%
Strong communication skills
Prior semiconductor or storage experience preferred