Sales Engineer

4-6 years
4-6 years
College Diploma
College Diploma

About the role

Based in our Watertown office, this position is a technical pre-sales role supporting the sales activities of our northeast sales team. The successful candidate will be an enthusiastic professional with in-depth technical abilities as well as a commercial acumen and sales skills. This is a great opportunity for someone who has a background in pre-sales or an experienced IT professional with strong communication skills looking to move out of the back office.

Pre-Sales Support . Provide technical advice and support to sales opportunities by engaging with technical contacts within customer and reseller partner organizations. Ensure the Mimecast service is positioned correctly, understood by customers and any technical objections are overcome.

Technical Qualification Consulting. Provide product demonstrations, presentations to senior customer contacts, Proof of Concepts and writing formal RFP response documents. Work with our sales colleagues and by providing input into the qualifications and sales strategies in partnership with sales.

Training and Developing Partners. Ensure Mimecast reseller partners are capable of selling and supporting Mimecast services. Train partners and develop close working relationships with various technical staff in the reseller partner organization.

Product Feedback . Interface with product management, marketing, business development and training to help ensure Mimecast solutions are meeting the needs of customers and prospects. Provide feedback on product features, functionality, marketing positioning and competitive differentiation.

Responsibilities

Bachelor’s Degree preferred

Technical sales support or technical experience preferred

Ability to communicate technical solutions to a business focused audience effectively.

Proactive and self sufficient

Flexible approach and willingness to learn new skills and disciplines

Experience working with demanding business customers

Familiarity with networking and security technologies and services

Ability to work with and gain input utilizing resources from multiple teams and disciplines

Travel 25% to 50%

 

 

Requirements

 

Experience in dealing with customers within a pre-sales environment

Experience in consultative selling of complex services

Experience with the design, management and maintenance of typical business email systems, including Microsoft Exchange and Office 365

Extensive understanding of email archiving solutions and archiving business drivers

Understanding of spam, viruses, email security and Internet based threats

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Mimecast

Technology
Industry
Technology
426 - 2,000 employees
Company size
426 - 2,000 employees

Location

Watertown, MA
Location
Watertown, MA