Inbound/ Sales Manager
About the company
Joist is a new tool for trades contractors that allows you to manage your business on the go from start to finish.
Our platform allows you to handle logistics and maintain clear communication by creating estimates, sending invoices, managing projects, and recording payments from your iPad, iPhone, Android, and the web.
From our humble beginnings, we’ve maintained our passion for helping others and our goal of creating a game changing, winner takes all company.
Some of Joist’s notable achievements include:
Ranking in the top 50 business apps in the Apple App Store (out of 19,500)
Rapid growth with tens of thousands of highly engaged users
Over $1B in transactions processed and 1600+ projects managed since launch
Joist is looking for people who aren’t afraid of challenge, personal growth, and change. Our company culture values respectful and honest communication, professional growth opportunities, and most of all – results. Our perks include a flexible vacation policy, generous benefits, and an amazing downtown location at King and Spadina for our Toronto office.
About the role
Joist is a fast-growing marketplace for home improvement contractors and homeowners. It provides trades experts with out-of-this-world software tools and best practices, including a free estimating and invoicing app ranked among the top 25 business apps on the Apple App Store. It also acts as a home improvement concierge for homeowners – a one-stop shop for all home improvement needs. Joist helps homeowners choose trusted, high-quality contractors from its network and guides them through the entire experience. The company is on track to facilitate $10B in transactions between 350k contractors and 2.7M homeowners this year, with GMV growing by double digits each month.
We are looking for an experienced Manager to drive a team of Inbound Sales Coordinators to create extraordinary home improvement experiences and outcomes. You’ll be responsible for the day to day management of an 8-12 person inbound team. This team is responsible for fielding inbound calls from loyal homeowners and contractors. Including Homeowner appointment scheduling, Joist App support, Homeowner Support, and more.