Account Manager

1-3 years
1-3 years
High School Diploma
High School Diploma

About the role

About CDI

CDI has been in business since 1981 and we are thelargest supplier of recertified, brand name computers to the education marketin North America. We take the uncertainty out of the used market and maintainsuch a large pool of satisfied customers by providing quality products andoutstanding customer service and support. At CDI we increase computing powerwhile cutting budgets because we believe it is essential for educationalfacilities to have access to technology in order to maximize their students’education.

We are rapidly growing our sales force as we continueto launch new value added products to the education market. We recognize thevalue of having great employees and adopt the same motto for our staff as we dofor our customers.

Position Summary

The truth is, there is no such thing as a “typicalday” for a CDI Account Manager. Being a sales organization, we try to removeall non-sales related tasks from our reps so they can focus on what they dobest.

CDI sales reps are empowered topursue accounts in their own style, to set their own prices and have a greatdeal of latitude in determining the correct approach for each account. You willbe guided by a senior team lead who will ensure quality and provide support whennecessary, and you will always be the leadperson for the accounts that are in your territory.

As you gain skill and garner success you will alsotake on greater responsibility, starting with simple quotes and extending up tomillion dollar RFQ’s and bids, travelling for trade shows and customer visits.

Duties and Responsibilities

  • Leverageyour entrepreneurial drive to target, educate and persuade new customers to embrace CDI certified products
  • Focus onbuilding leads by cold calling prospects from a supplied database
  • Identifyappropriate contacts at each prospect: uncover their needs and work with themto resolve their challenges through CDI products
  • Manage aportfolio of accounts within your given territory and maximize salesopportunities within them
  • Provide qualitycustomer service, ongoing guidance and support to your customer
  • Complete fullsales cycle (from prospecting to closing)


  • Personally motivated, aggressively goal oriented
  • Outstanding communication skills
  • Experience providing quality customer service and/or account management
  • Ability to work independently and in a team
  • Experience with technology related products is an asset
  • Prior commercial market sales experience preferred


  • Pay
  • Must be self-motivated andgoal oriented
  • Outstanding communication and negotiation skills
  • Ability to work independently and in a team
  •  Experience providing quality customer service and/or account management
  • Experience with technology related products is an asset


  • Pay structure based on a very clear principle: themore you sell the more you make.
  • Uncappedcommission and the percentage is up to 3 times higher than the average companywithin the industry
  • Employer paid benefits
  • Opportunity for career growth
  • High-energy work environment
  • Sales bonus schemes
  • Open door policy at all levels within the company
  • Strong on-boarding and sustained support structureamongst all department
  • Employee referral program

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81 - 425 employees
Company size
81 - 425 employees


Markham, ON
Markham, ON