Gartner predicts that we’re going to have more conversations with chatbots than our spouse by 2020, just two short years away.
Chatbots are rapidly being embraced by organizations to fulfil time-consuming or repetitive administrative tasks.
One main reason is because chatbots have the potential to reduce business costs by more than $8 billion by 2022 according to Juniper Research. The other advantage of chatbots is their flexibility as they can be used over text and messaging apps, email, and through your company’s website.
Chatbots are already making a splash in HR, especially in recruiting. Organizations such as the U.S. Army, Georgia State University, and Sutherland are already using their own homegrown chatbots for their recruiting function. Continue reading
Resume matching software as it’s traditionally been used has hurt candidate engagement.
So how can you become more effective in your hiring – and use the right resume matching software – while not alienating candidates and harming your brand?
The problem with traditional resume matching
Resume matching software in its origin stages (i.e., older versions without artificial intelligence baked in) is essentially the same as old-school search engine optimization. The “matching” part is almost entirely based on keywords.
If a candidate got good at stuffing their resume with the right keywords, they would get past the technology and into human hands. Continue reading
In 2018, hiring volume is again predicted to increase with 61% of recruiters expecting to hire more people.
According to SourceCon’s State Of Sourcing Survey, increased hiring volume coupled with stagnant recruiter headcount means the most important trend to learn and understand for recruiters are tools and technology.
Here’s a list of the 6 best recruiting tools you should be using in 2018 summarized in an infographic.
Recruiting tool #1: AI for screening
2017 was the year of AI and automation tools and adoption will only pick up steam in 2018.
One of the best recruiting tools of 2018 will be AI to automate screening because it helps solve a major challenge for recruiters: too much volume. Continue reading
In terms of recruiting trends, 2017 was the year of AI and automation technologies, unconscious bias and workplace diversity, and candidate experience in recruiting.
With the continually improving economy and unemployment at a 16-year old low, what will the new year bring?
Here are my top 4 recruiting trends for 2018 summarized in an infographic.
1. Hiring volume continues to increase
In 2017, 56% of recruiting teams predicted their hiring volume would increase.
A recent survey by Indeed found that hiring will continue to increase in 2018: 61% of recruiters expect to hire more people in 2018 than they did in 2017, while 29% expect to maintain current headcount, and only 10% are planning to reduce their hiring. Continue reading
There are two sides to most AI staffing discussions.
The first side is the business productivity one: 70% of staffing firm executives, for example, believe that AI staffing will play a role in improving recruitment.
Infosys completed a survey of 1,600 business and IT executives and most noted the potential of AI staffing, with 85% indicating they’d train employees on the benefits and uses of AI.
So that’s all good. There is legitimate potential for more recruiting productivity using AI staffing.
But the other side of the coin is the fearful one: if AI staffing truly gets to scale, will human recruiters be phased out? Continue reading
Artificial intelligence is gaining a lot attention in all areas of our lives including the workplace.
A Pew Research survey found that for U.S. adults who said they would want to apply for a job that used a computer program or algorithm to making hiring decisions, the #1 reason was because they believed it’d be more fair and less biased than humans.
Ji-A Min, Ideal‘s Head Data Scientist, spoke with Matthew Braga, CBC The National’s Senior Technology Reporter, for a story on how AI is being used to overcome bias in hiring.
See the full story below.
Optimize Your Hiring Using AI Continue reading
2017 was undeniably the year of AI in recruiting.
And it looks like recruiters are embracing it: a recent survey from Jobvite finds that nearly 50% of recruiters feel positive about the effects of AI on their jobs while only 7% believe AI will have a negative effect.
In 2018? AI and automation are still going to be dominant themes in recruiting.
In 2017, most recruiting teams were familiarizing themselves with the concepts of artificial intelligence, machine learning, and natural language processing. In 2018, we’ll see the maturation and mainstreaming of AI functions across the recruiting lifecycle.
Here are my top 3 predictions for AI and recruiting in 2018. Continue reading
Jobvite recently published a survey on how recruiters feel about AI and automation in talent acquisition.
In recruiting, artificial intelligence is being used to streamline or automate some part of the workflow, especially repetitive, high-volume, administrative tasks.
Contrary to popular belief, the talent acquisition field seems to be embracing AI and is optimistic about its potential to improve their jobs.
Half of recruiters (49%) feel positive about the effects of AI and automation on their jobs while 42% are indifferent, and only 7% believed AI will have a negative effect.
How AI and automation are being used in talent acquisition
AI is currently being used in five main domains in recruiting:
1. Continue reading
Recently, I got the chance to appear on CGTN America for a live panel discussion on how AI is changing the global recruiting industry.
My co-panelist was Steve Parker, Director of Global Technology for Allegis Global Solutions, a recognized expert on AI in recruiting.
Together we discussed:
the intersection of AI and recruiting and how AI is changing HR
the financial impact of AI (hint: it’s in the trillions of dollars)
the benefits customers of AI are seeing (e.g., hundreds of hours saved screening resumes)
how companies like Ideal are addressing and correcting for bias in their AI and machine learning models
Optimize Your Hiring Using AI Continue reading
The logical way to think of hiring software is considering what product is going to best solve the pain points that your recruiting team has.
Unfortunately, a product-focused culture that mostly considers features and potential for customizations can miss the big picture.
It can create a sales-driven culture where sales reps click through demo bullet points. When you hear 5-10 of these presentations, you can get confused.
But what are some different approaches to picking the right hiring software?
Here are 3 considerations that would benefit you to keep in mind.
1. The hiring manager adoption rate
This is crucial for two reasons:
The actual hiring cycle process
If your company is investing in technology, metrics are going to be important. Continue reading